Thank you for using www.luluharrisonstudio.com (the ‘site). These terms and conditions govern you, the user, use of the site, and purchase of goods and services from the site. Please see our Privacy Policy for further information on your privacy.
If you have any questions, please contact info@luluharrisonstudio.com. In these terms and conditions, ‘we’, ‘us’, ‘our’ and Lulu Harrison means Lulu Harrison Studio. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Squarespace. They provide us with an online e-commerce platform that allows us to sell our products and services to you. We process payments using Stripe.
Use of Site
— You agree to use the site for lawful purposes only and access the site solely for your own personal use. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
— You must not use any content of the site for any commercial or illegal purpose.
— Your use of the site should in no way infringe, restrict or inhibit the use and enjoyment of this site by any third party.
— You agree not to import or transfer to this site, either directly or indirectly any information or content which is or may be inaccurate, misleading, defamatory, obscene or offensive, in breach of intellectual property right or damaging to the software or performance of this site.
— We reserve the right to suspend the site at any time for operational, regulatory, legal or other reasons. We may terminate your use of the site with immediate effect if you breach any of these terms.
It is your responsibility to ensure you have the appropriate hardware and software (including virus protection) to enable you to access and use this site through your computer in a safe and secure manner. We are not responsible for any virus or bug that affects your computer or network as a result of using or downloading information from this site. Whilst we take all reasonable measures to ensure fast and reliable service, it does not guarantee that your use of this site will be interrupted or error-free and will not be responsible for any disruption, loss or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Site Content & Product Information
We take every care to ensure all information we provide on this site is correct and up-to-date. This includes:
— Product descriptions and specifications
— Pricing and delivery charges.
— The use of photographic images to show accurate product detail and colour. Please note, we take every care to ensure that the description and specifications of our products are correct. However, due to the handmade nature of each product, specifications and descriptions on this site are not intended to be binding and are intended only to give a general description. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by software or computer system used by you, and of course the handmade nature of each product.
— Availability of stock. Please note, whilst every effort is made to maintain the accuracy of our information on available stock on occasion discrepancies may occur. Should you place an order for an item displayed as available on our website, and in fact, this item is out of stock, we will notify you as soon as possible.
At any given time information posted on our website may be subject to inaccuracy or may be out of date. All content provided on the site is subject to change without prior notice.
Lulu Harrison intends to use its content to enhance and improve the shopping and purchasing experience on its website. In no way is the content used on our site intended to offend any of our visitors and/or customers. Any links we may provide to other websites are chosen exceptionally carefully to ensure the linked sites are appropriate and in line with our code for undertaking the commercial activity. We will not however be responsible nor liable for your use of any other website which may access via links within our site. Lulu Harrison does not control these sites and is not responsible for their content.
Copyright / Intellectual Property
This website and its content is copyright of Lulu Harrison- © Lulu Harrison Studio 2022. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
— You may print or download to local hard disk extracts for your personal and non-commercial use only
— You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it on any other website or other forms of the electronic retrieval system.
You must acknowledge that all imagery, graphics, photography, designs, brand names and all other intellectual property will remain at Lulu Harrison and/or will be upheld by their respective owners.
General Information
— The terms outlined above constitute the entire agreement between you and us.
— Any failure by us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.
— These terms and the relationship between you and us shall be governed by the laws of England, Scotland and Wales.
— You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
— We reserve the right to vary the Terms from time to time and without notice, with such variations becoming effective immediately upon posting to the site. By continuing to use the site you will be deemed to accept any such variations.
Terms of Sale
By placing an order with us you will be deemed to have read, understood and agreed to these Terms of use (‘Terms’) for the www.luluharrisonstudio.com website (‘Site’) provided by Lulu Harrison (‘we/us’). Should you be unhappy with any aspect of these terms, then please contact us by email info@luluharrisonstudio.com or telephone 07966 963 617 or by post using the address given below at the bottom of this page.
— We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
— You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Conditions of Sale
In order to create a contract between you and us, please follow the simple steps taking you through the process of placing an order. To place an order for the selected product/s, select ‘Go to Checkout’, ‘Confirm Order details’ page, then ‘Confirm my Order’ In doing this you offer to buy the goods at the prices indicated as well as the relevant delivery charges.
We will send an automated order acknowledgement email to you, listing the products you have ordered. Please note that this email is merely an acknowledgement of your order and not an acceptance or confirmation of your order by Lulu Harrison.
The acceptance of your order and the completion of the contract between you and us will take place when your order is ready for dispatch unless we have notified you that we have not accepted your order or you have cancelled it. Once we have accepted your order it becomes a binding contract, subject to your rights of cancellation. Non-acceptance of an order by us will occur in circumstances whereby we identify a pricing or product description error; the ordered product is out of stock or unavailable; or if we are unable to obtain authorisation for your payment. We reserve the right to cancel your order without liability. In such circumstances, we shall let you know as soon as possible.
We reserve the right to withdraw any products or services from the site at any time and/or remove or edit any materials or content, therefore, prices and availability of goods are subject to change without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
Handmade Clause
All our products are handcrafted so there will be slight unique differences between each piece. This is the nature of the handmade process. Dimensions, shape, and colour will vary slightly from piece to piece and as such, we feel this enhances the character of each product and is not considered a defect.
Portrayal of Products
We take great care with product photography to make sure that we are providing you with pictures that accurately and fairly represent the pieces we make and sell. While every effort has been made to portray items accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours depending on the calibration and settings of individual computer screens.
Glass finishes can vary from batch to batch, therefore, we recommend ordering multiples at the same time to ensure production will be from the same making sessions. We reserve the right to make any necessary changes in content or price or to discontinue items at our discretion.
Receipt of Order Confirmation
You will receive an Order Confirmation email as soon as you have purchased a piece. Please keep it in a safe place as we may ask you for information from it in any correspondence. If you do not receive this email please contact us so that we may investigate and confirm that your order has been placed successfully.
Prices
We reserve the right to alter prices at any time. From time to time it may be necessary to change prices either up or down.
Availability
All items are subject to availability. All our items are one-of-a-kind pieces. Occasionally things occur outside of our control which may result in a delay to your order. We will do our utmost to keep these to a minimum and keep you continually updated on the progress of your order until completion.
Cancellation
If you wish to exercise this right prior to the dispatch of goods please email info@luluharrisonstudio.com
Copyright
All rights, including copyright, for this website, are owned by or licensed to Lulu Harrison Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Lulu Harrison. You may not modify, distribute or re-post anything on this website for any purpose.
Jurisdiction
This website, its content, and any contract brought into being as a result of using this site are governed by and construed in accordance with English Law.
Our Details
Lulu Harrison
Studio E16, Cockpit Yard,
Northington Street,
London, WC1N 2NP
United Kingdom
Telephone: 07966 963 617
Email: info@luluharrisonstudio.com